Cancellation/No Show/Front Door Policy

This policy will allow us to notify wait listed members in a timely manner.

 

Class reservations may be cancelled up to 6 hours before the start of the class.


Class Packages/Drop-ins:

Classes not cancelled before the 6 hour window, or a client no show will result in a $15 fee. Your class will be credited back to your account.

Unlimited Members:

Classes not cancelled before the 6 hour window, or a client no show will result in a $15 late cancel/no show fee.

Limited Members:

Classes not cancelled before the 6 hour window, or a client no show will result in a $15 late cancel/no show fee. You class will be credited back to your account.

How to cancel:

Please cancel through the Momence app or the website. Please do not call or email to cancel your class.

Please be aware that the front door locks at the start of class and late comers will not be allowed in. We appreciate your cooperation in arriving on time.