This policy will allow us to notify wait listed members in a timely manner. Please note, this policy is only for HIIT classes.
HIIT Class Cancellation Policy
Class reservations may be cancelled up to 6 hours before the start of the class.
Class Packages
Classes not cancelled before the 6 hour window, or a client no show will result in a $15 fee. Your class will be credited back to your account.
UnlimitedMembers
Classes not cancelled before the 6 hour window, or a client no show will result in a $15 late cancel/no show fee.
Limited Members
Classes not cancelled before the 6 hour window, or a client no show will result in a $15 late cancel/no show fee. You class will be credited back to your account.
How to cancel
Please cancel through the Momence app or the website. Please do not call or email to cancel your class.